Terms and conditions of use

Returns or exchange:

Standard ring designs with no customization can be returned within 7 days. You will be responsible for return shipping through FedEx and 10% restocking fee.

Custom work related:

Once we start working on your ring you will be involved in the process so you can monitor the progress and let us know if something needs to be changed. You will have a chance to approve the final image of the ring before we ship. Please note that we cannot accept returns on custom made rings.

Shipping:

Shipping with postal service with tracking is free.  If you prefer, you can upgrade to FedEx.

Contacting us:

We welcome customers' questions and comments. We do not welcome getting phone calls from jewelers pretending to be customers.